Hex Labs

Laboratory Systems

Since 1981


HEX Laboratory Systems
Encinitas, CA
Phone: 800-729-2085
Fax: 800-959-5696


Get HEX . . . Software and service you can count on!

Support and Services

HEX is serious about customer support and the relationships we have with our laboratories. The success of your laboratory is our success. All HEX software comes with exceptional technical support, quick responses and personal attention. We guarantee it!

Software Support

  • Fast, friendly, personal service
  • Comprehensive all inclusive software support
  • Support 24/7/365
  • Call response within one hour
  • HEX software upgrades at no charge
  • Unlimited technical support calls and assistance
  • Linux Operating System support included

Custom Software Services

  • Customizations readily available
  • Reasonable Cost and Fast turnaround
  • Custom Result Report Formats
  • Custom Invoices & Statements
  • Custom reports and/or exports
  • Modifications for special needs
  • Custom system interfaces for non HL7

LAB/HEX is flexible enough to meet a wide range of varying needs without custom services. Custom services are available should you need them at a reasonable price and timeframe.

Network Integration

All HEX products operate on an Ethernet network with standard TCP/IP communication protocol. We use industry standard, open architecture hardware products providing you with high quality and value oriented prices. Having over 30 years experience in WAN networks, HEX can provide the technology and knowledge needed to successfully integrate any HEX product with your existing network and provide laboratory information system services for all sites.

Installation and Training

HEX provides on-site installation to insure your LAB/HEX system or HEX BIlling system is installed and integrated with your network properly and operating correctly. Training is conducted on-site at your facility to maximize your time. Since every laboratory is different, HEX feels it is important to focus on you and your specific needs during training. On-going telephone assistance is always available.